Request a return or exchange within 30 days of receiving your order.
LittleNova care policy
Refund Policy
Shopping for children should feel reassuring. LittleNova offers free returns and exchanges within 30 days so families can choose bright little styles with more confidence and less pressure.
30 day return window
Clear, calm, and family-first.
LittleNova provides free returns and exchanges for eligible items.
Items should be unworn, unused, and returned with original packaging when possible.
Approved refunds are returned to the original payment method.
Refund flow
How your refund moves from request to resolution.
Our goal is to keep the process clear and polished. Start with your order details, let our care team review the request, then send back eligible items using the return instructions provided by LittleNova support.
Contact LittleNova care
Share your order number, item details, and whether you prefer a refund or exchange.
Receive return guidance
Our team reviews eligibility and provides the next steps for the return or exchange.
Send eligible items back
Return the item in original condition, unworn, unused, and with proof of purchase.
Refund is reviewed
Once received and inspected, approved refunds are issued to the original payment method.
Policy focus
Everything important, without policy clutter.
Returns and exchanges are available within 30 days of delivery for eligible LittleNova items that are unworn, unused, and in original condition.
Eligible return items
- Items requested within 30 days of delivery.
- Items that are unworn, unused, clean, and in original condition.
- Items with proof of purchase or order confirmation.
- Items returned according to the instructions provided by LittleNova support.
Items that may not qualify
- Items showing wear, washing, stains, damage, or signs of use.
- Items returned after the 30 day return window.
- Items missing key packaging or order verification when required.
- Any item that cannot be safely or reasonably accepted after inspection.
Need help with a return?
LittleNova support is available 24/7.
Contact Support@littlenova.xyz or +1 (480) 271-6034 with your order number and return request. LittleNova is based at 609 N 2nd Ave, Phoenix, AZ 85003, United States.