Privacy Policy
Clear information about how your data is handled.
This Privacy Policy explains how LittleNova collects, uses, discloses, stores, and protects personal information when you visit our website, place an order, subscribe to emails, or contact customer support.
This can include order, contact, delivery, device, communication, and preference information.
These purposes include fulfilling orders, customer support, security, store improvement, and permitted marketing.
Providers may support payments, hosting, shipping, analytics, communications, fraud prevention, and technical services.
Depending on your location, you may request access, correction, deletion, portability, or certain opt-outs.
Scope and Identity
Who this policy applies to.
This Privacy Policy applies to personal information processed by LittleNova through our independent U.S.-based e-commerce website, customer support channels, email communications, order processing activities, and related store services.
In this policy, “LittleNova,” “we,” “us,” and “our” refer to LittleNova. “You” and “your” refer to visitors, customers, subscribers, and other individuals who interact with the store.
Information We Collect
Information provided by you and generated through store use.
The information collected depends on how you interact with LittleNova. We may collect the following categories of personal information:
Name, email address, telephone number, billing address, delivery address, and other contact details.
Products purchased, order number, transaction status, discounts, returns, exchanges, and delivery information.
Payment providers process payment credentials. LittleNova may receive limited billing details, payment status, and transaction identifiers rather than complete card data.
IP address, device type, browser, operating system, referring pages, viewed products, website interactions, approximate location, and technical identifiers.
Messages, product questions, order concerns, photographs, return requests, reviews, and other information you submit.
Email subscription status, communication preferences, promotion interactions, and shopping interests.
How We Use Information
Personal information supports defined store functions.
LittleNova may use personal information to:
- Process, confirm, fulfill, deliver, and manage orders.
- Provide order confirmations and available tracking updates.
- Process payments, refunds, returns, and exchanges.
- Respond to support requests and customer communications.
- Apply eligible automatic discounts and promotions.
- Send marketing emails when you have subscribed or consented.
- Personalize and improve products, content, and store usability.
- Maintain website performance, security, and fraud prevention.
- Detect technical problems, unauthorized activity, and misuse.
- Comply with applicable legal, tax, accounting, and regulatory duties.
- Establish, exercise, or defend legal rights and claims.
We seek to use personal information only for legitimate store operations, customer-requested services, permitted marketing, security, compliance, and related purposes described in this policy.
How Information May Be Disclosed
Information may be shared to operate and protect the store.
LittleNova may disclose relevant personal information to the following recipients when reasonably necessary:
To host, maintain, secure, and operate the online store.
To authorize payments, process transactions, and prevent fraud.
To prepare, route, track, and deliver customer orders.
To deliver transactional emails, support messages, and permitted marketing.
To measure performance and support advertising when those services are enabled.
To support accounting, compliance, claims, investigations, and legal obligations.
We may also disclose information when required by law, legal process, court order, or governmental request; to protect customers, LittleNova, or others; or in connection with a merger, financing, reorganization, sale, or transfer of all or part of the business.
LittleNova does not intend to sell personal information for monetary payment. Depending on the technologies enabled on the website, certain analytics or advertising disclosures may be treated as “sharing,” targeted advertising, or a similar regulated activity under applicable law.
Email Marketing and Promotions
You control whether you continue receiving marketing emails.
When you successfully subscribe to LittleNova emails, we may use your email address to provide store news, product information, promotional announcements, and the automatic 15% sitewide subscriber discount.
The subscriber discount is not limited to a first order and does not require a discount code. Selected promotional products may also receive an automatic 20% discount without a code.
You may unsubscribe from marketing communications using the unsubscribe option included in an email or by contacting LittleNova. Transactional messages concerning orders, security, returns, or customer support may still be sent when necessary.
Retention and Security
Information is retained according to purpose and obligation.
LittleNova may retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, manage orders and customer relationships, maintain business records, resolve disputes, prevent fraud, enforce agreements, and comply with legal, tax, accounting, or reporting obligations.
Retention periods can vary based on the type of information, transaction status, customer request, legal requirement, and operational need.
We use administrative, organizational, and technical measures intended to protect personal information. No transmission, storage system, or security measure can guarantee absolute protection.
Your Privacy Choices and Rights
Your available rights depend on where you live.
Subject to applicable law and relevant exceptions, you may have the right to:
- Know and access Request information about the personal data we process.
- Correct Request correction of inaccurate personal information.
- Delete Request deletion of qualifying personal information.
- Portability Request a portable copy where applicable.
- Opt out Opt out of qualifying sale, sharing, or targeted advertising activities.
- Limit or withdraw Limit certain processing or withdraw consent where applicable.
- Appeal Appeal certain privacy-request decisions where provided by law.
- Non-discrimination Exercise qualifying rights without unlawful discriminatory treatment.
To submit a request, contact LittleNova using the information below and clearly describe the request. We may need to verify your identity and authority before completing it. Authorized agents may be required to provide evidence of authorization.
Children’s Privacy
Our products are for children, but the store is for adult shoppers.
LittleNova sells children’s clothing to parents, guardians, and other adult customers. The website is intended for adults and is not designed or directed for independent use by children under 13.
We do not knowingly request or collect personal information online directly from children under 13. A parent or guardian who believes a child has submitted personal information should contact us so the information can be reviewed and, where appropriate, deleted.
External Services and Transfers
Service providers may process information in other locations.
LittleNova operates as a U.S.-based website. Service providers supporting hosting, payments, communications, analytics, shipping, or security may process information in the United States or other jurisdictions where they or their vendors operate.
External websites, platforms, or services have their own privacy practices. LittleNova is not responsible for the privacy practices of independently operated third parties.
Policy Updates
This policy may be updated as the store evolves.
LittleNova may revise this Privacy Policy to reflect changes in store operations, technology, service providers, legal requirements, or privacy practices. The revised version will display an updated date.
Material changes may be communicated through the website, email, or another reasonable method when required.
Contact LittleNova
Questions and privacy requests can be submitted directly.
Phoenix, AZ 85003
United States
Include your full name, contact information, state of residence, the nature of your request, and enough information for us to identify the relevant records. Do not send payment card numbers, passwords, or other unnecessary sensitive information by email.